Privacy Policy – Zenocart Store

Effective Date: January 01, 2026

Zenocart Store, operated by Zenocart LLC, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide when using our website https://www.zenocartstore.com/ and shopping with us. By accessing or using our site, you agree to the terms outlined in this policy.

Company Information:

• Business Name: Zenocart LLC

• Address: 1368 Metropolitan Avenue, Apartment 5D, Bronx, New York

• Email: contact@zenocartstore.com

• Phone: +1 609 892 9278

1. Information We Collect

We collect both personal and non-personal information to provide our services, improve user experience, and comply with legal requirements.

Personal Information (collected when you register, order, or contact us):

• Full name, username, and email address

• Billing and shipping addresses

• Phone number and contact details

• Payment information (credit card, debit card, or third-party payment processors)

• Account login credentials (if you create an account)

• Purchase history and transaction records

• Customer service interactions and communications

Non-Personal Information (collected automatically):

• IP address, browser type, operating system, device type

• Website usage information (pages visited, time spent, clicks, downloads)

• Referring website or search engine queries

• Cookies, web beacons, and similar tracking technologies

Information from Third Parties:

• Social media profiles if you choose to log in via platforms such as Facebook, Google, or Apple

• Marketing, analytics, and advertising partners

• Publicly available information from third-party sources

2. How We Use Your Information

We use the information we collect for multiple purposes, including but not limited to:

Order Processing & Fulfillment:

• Process your purchase transactions securely

• Deliver products to your specified shipping address

• Manage returns, refunds, and exchanges

• Confirm orders and notify you of shipping status

Customer Support:

• Respond to inquiries, complaints, or requests

• Provide assistance for account management and troubleshooting

Marketing & Promotions:

• Send newsletters, promotions, special offers, and updates

• Personalize advertisements and content to your preferences

• Conduct surveys and gather feedback to improve services

Website & Service Improvement:

• Analyze trends, usage, and customer behavior

• Monitor and optimize website performance

• Test new features and services

Fraud Prevention & Legal Compliance:

• Detect and prevent fraudulent transactions and security breaches

• Comply with legal obligations, including tax and reporting requirements

• Protect our rights, property, and customers’ rights

3. Sharing Your Information

We respect your privacy and do not sell your personal data. Your information may be shared in the following circumstances:

Service Providers:

• Payment processors (Stripe, PayPal, etc.)

• Shipping carriers (UPS, FedEx, USPS)

• Website hosting, email, and analytics providers

Legal Requirements:

• When required by law or legal process

• To enforce our Terms of Service

• To prevent fraud, protect property, or defend legal rights

Business Transfers:

• In case of merger, acquisition, or sale of assets, personal data may be transferred as part of the business

Aggregated/Anonymized Data:

• Non-identifiable data may be shared for analytics, research, or marketing purposes

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience:

• Essential Cookies: Necessary for website functionality, such as logging in or completing purchases

• Performance/Analytics Cookies: Help us understand user behavior and improve site performance

• Functional Cookies: Remember your preferences (language, shipping info, saved cart items)

• Advertising/Marketing Cookies: Display personalized ads based on interests and browsing history

You can manage or disable cookies in your browser, but some features of our website may not work properly if cookies are disabled.

5. Data Retention

• Personal information is retained only as long as necessary to fulfill its purpose (e.g., completing purchases, resolving disputes)

• We may retain data for legal, accounting, or regulatory requirements

• Non-personal information may be retained for analytics and business purposes indefinitely

6. Security Measures

We implement strict security measures to protect your information:

• SSL/TLS encryption for data in transit

• Secure servers and firewall protection

• Restricted access to personal data by authorized personnel only

• Regular security monitoring and software updates

Note: No system is 100% secure; we cannot guarantee absolute protection of data transmitted online.

7. Your Rights

Depending on your location, you may have the following rights:

• Access & Correction: Review and update your personal information

• Deletion: Request deletion of your personal data where applicable

• Marketing Opt-Out: Unsubscribe from newsletters and promotional communications

• Data Portability: Request a copy of your personal data in a readable format

• Withdraw Consent: Revoke any previously given consent for processing personal data

Contact us at contact@zenocartstore.com to exercise any of these rights.

8. Children’s Privacy

• Our website is not directed to children under 13

• We do not knowingly collect personal information from children

• If we discover that a child under 13 has provided personal information, we will delete it immediately

9. International Users

• If you access our website from outside the United States, your data may be transferred to and stored in the U.S.

• By using our website, you consent to this transfer

• Privacy protections may differ from your local laws

10. Third-Party Links

• Our website may contain links to third-party websites

• We are not responsible for the privacy practices of external websites

• Please review the privacy policies of any third-party sites before submitting personal information

11. Marketing & Promotions

• Promotional emails are sent only with your consent

• You can unsubscribe at any time via email links or by contacting support

• We may use aggregated and anonymized data for marketing analysis and trends

12. Changes to This Privacy Policy

• We may update this Privacy Policy periodically

• Changes will be posted with the updated effective date

• We recommend reviewing this policy regularly to stay informed

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, contact us:

Zenocart LLC
Address: 1368 Metropolitan Avenue, Apartment 5D, Bronx, New York
Email: contact@zenocartstore.com
Phone: +1 609 892 9278